Tuesday, June 02, 2009
 
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Logan County serves as liaison in international emergency preparedness

Polish delegates welcomed at 911 communications center

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[June 02, 2009]  On Friday, Logan County participated in international security outreach. Eleven members of a Polish national security team paid a visit to the Logan County Emergency Management Agency's offices and communications center.

DonutsWith the escalation of global terrorism, countries have been banding together more now than ever to share measures that are being taken to protect citizens. Planners say that practicing for a response to terrorism is a practical thing to do, as communities need the same emergency response and recovery actions whether it is for an act of terrorism, a natural disaster, hazard or accident. Also, local responders would be the first on the scene.

Illinois, being identified with New York as the top two states in preparedness, has been partnered with Poland in sharing emergency response information. Last year a contingent that included representatives of the Illinois Emergency Management Agency went to Poland to participate in their preparedness activities.

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On Wednesday, the Illinois Terrorism Task Force held the largest full-scale exercise on weapons of mass destruction, and it was on the grounds of the former Lincoln Developmental Center. The event featured a number of disaster scenarios that called for numerous different agencies to work together. Helicopters were even brought in. The Illinois State Police and their tactical team led the highest technical rescue in the state and in the country.

The events were concluded on Thursday morning, and then participants were invited to Springfield for a debriefing and review of the exercise. Dan Fulscher, director of the Logan County EMA, was invited to join other state leaders in the afternoon "hot wash" that followed.

During the concluding question time, the Polish contingent expressed interest in knowing more details about how Illinois' technology and communication systems work. They had seen how ILEAS (law enforcement) and MAVIS (mutual aid) integrate law enforcement, fire and rescue information, and response.

All fingers instantly pointed to Fulscher, and the Polish were told, "Talk to him." While the smallest, Logan County has the newest communications system room in Illinois.

The visitors were scheduled to tour the largest 911 emergency call center, located in Chicago, on Friday afternoon.

On Friday morning the Polish contingent was welcomed to the Logan County Emergency Operations Center by Terry Carlton, county board chairman. In addition to Logan County EMA staff and 911 dispatchers, Lincoln Police Chief Stuart Erlenbush, who led the formation of the Illinois Terrorism Task Force just after 9/11, and Logan County Sheriff Steve Nichols were also on hand to answer questions on how the emergency response works locally.

The visitors had plenty of questions as their tour progressed through the different rooms for a firsthand experience of the center. In dispatch they asked, "Who decides what assistance gets sent out?"

Fulscher explained that dispatchers go through extensive training, but the decisions are mostly pre-decided in accordance with regulations and the type of incident. The Illinois Department of Public Health requires that advanced life support must be sent to certain situations involving injury or health-related incidents. It can take three to four people to aid in a full-blown heart attack, he said. There also need to be enough personnel present to handle lifting a large person, which can take four to five people. A number of firemen are EMTs, and they are often able to be on the scene quickest to get medical assistance started while waiting for paramedics who can start meds and have advanced equipment in the ambulance. So, firemen are usually on all call-outs for an ambulance, and often law enforcement is added.

Besides Lincoln, Mount Pulaski and Atlanta also have emergency medical service separate from fire service.

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Every area of Logan County is covered by the five types of response:

  • Law enforcement

  • Ambulance

  • Rescue

  • Fire

  • Extrication

The visitors were especially interested in DrunkStoppers, the newest program offered through the sheriff's department. Anyone can call or even e-mail tips anonymously if they suspect that someone is or may drive drunk. The department is already seeing results from this program.

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Federal funding acquired under former U.S. Rep. Ray LaHood has been used to totally renovate the Logan County 911 dispatch center. It has been a three-year process, performed in stages in conjunction with funding, and is nearing completion.

The system's capabilities have been magnified by integrating the latest in computer-aided technologies. The state-of-the-art facility will soon be capable of providing "E-911," an enhanced call service.

In the coming months dispatchers will actually be able to see the location of a caller. Even cell phone calls will be seen and pinpointed to within six feet of the source. The system does this by using the new Logan County GIS map and other technologies.

While touring the facility the visitors were awed by a live demonstration in the dispatch room when they were told to call 911. It was an amazing moment when the dispatcher's screen narrowed in to become an actual picture of the building the delegates were standing in, and the screen showed six call lights coming from it.

The E-911 technology is not fully ready to implement yet but will be soon. Knowing the exact location of an incident will aid greatly in response time in some instances. Additionally, the photo that includes the surrounding area will help dispatchers recognize if additional services might be needed to protect nearby citizens or property.

Fulscher gives high praises to Curt Schleich from Computer Consulting Associates for his work in designing the system. Fulscher and other emergency managers from around the state have marveled at how Schleich was able to integrate software from several systems that serve law enforcement, fire and emergency management with the latest hardware and make it run so smoothly. The system is also incredibly fast.

The project has been recognized statewide as an impressive feat since the day it first went live in November 2007. It was considered an even greater success when, on the third day up, an ice storm struck that put the new extra station into play. The center had an enormous number of calls, breaking previous records, due to numerous accidents and power outages. Surprisingly, no calls were dropped or lost due to equipment.

The visitors said that in Poland, 114 is the number for citizens to call in an emergency.

The group was escorted by the Illinois National Guard, with Col. Swinford in charge of their protection. Logan County gave them token gifts: EMA and 911 kids' coloring books, flashlights, and emblem patches.

[By JAN YOUNGQUIST]

About DrunkStoppers: The current focus is on underage drinking parties, fake IDs and illegal sales of alcohol. You can anonymously report a drunk driver by calling 1-866-479-2857 or e-mail a tip to the Illinois State Police at http://www.drunkstopper.com/.

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