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The clerks process export bookings and other transport documents. The paperwork is usually completed several days before a ship arrives; it could take as long as a week before serious disruptions are noticed. The shippers want to use new computer programs allowing customers to access booking information. The workers are worried that may lead to their jobs being outsourced. Workers threatened a walkout three years ago, but talks continued after the deadline. Both sides ultimately reached a deal in which the workers got a raise and an agreement that allowed monitoring of whether any of their job duties were being outsourced.
[Associated
Press;
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