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Wednesday, Apr. 14, 2021
published daily from 8am Lincoln, Illinois

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National Public Safety Telecommunicators Week

Regan Dahm and Lindsey LaFrance provide today's helpful hints from 911 Dispatch. Both ladies are well experienced in talking to the callers and understand that it can become frustrating for the caller when they ask questions. They want you to know they are not just being Nosey-Nellies. The questions they ask are vital to getting you the attention you need and deserve from Logan County first responders.


Regan Dahm

“Calling 911 for an emergency currently occurring can be stressful, scary and overwhelming. The Emergency Telecommunicators here at Logan Dispatch will have a calming voice to get you through the situation until responders arrive on scene. It is important to stay calm, listen and answer the questions asked by the Telecommunicator for us to collect accurate answers to pass along to the appropriate responding personnel. Please, have patience while speaking to the dispatcher even if it seems there are too many questions being asked. We assure you the response will not be delayed. While speaking with the emergency telecommunicator their partner may already be dispatching emergency personnel. Your cooperation is critical for the telecommunicators to efficiently take your call. "



Lindsey LaFrance

“When calling 911 the most important information you will give us is the address of where your emergency is at. If that is the only information we receive, we can still send help. We will ask lots of questions at the very beginning of the call. Try to look around, and be prepared to give where, what, when and who. Descriptions of those involved and last direction of travel (if they have left) are extremely important. You are our eyes and ears; we depend on you for accurate information. We know calling 911 is stressful, and Logan Dispatch is always here to assist you to the best of our abilities."

Photos provided by Becky Langley                          (Click on image to enlarge)
 

Local

Lincoln to host citywide cleanup drop-off day April 17th
Bring unwanted items to the Municipal Services building on Limit Street

Spring 2021
Farm Outlook
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Tuesday, April 13, 2021

Community Calendar of Events


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Under current COVID-19 restrictions, meetings or activities may not be held, or may be held in new locations.  Guests should contact organizers for details.

GARAGE SALES THIS WEEKEND
620 N Monroe - FRI & SAT
475 2000th Ave, Mount Pulaski - FRI & SAT

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Lincoln to host citywide cleanup drop-off day April 17th
Bring unwanted items to the Municipal Services building on Limit Street

 

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