(Copy of rule text as provided by the
Department of Financial and Professional Regulation)
Section 110.275 Consumer Protection Provision
All loans made pursuant to the Act
must provide the following consumer protections:
a) Practices concerning members
of the military.
1) A licensee may not garnish
the wages or salaries of a consumer who is a member of the military.
2) In addition to any rights and
obligations provided under the federal Servicemembers Civil Relief
Act, a licensee shall suspend and defer collection activity against
a consumer who is a member of the military and who has been deployed
to a combat or combat support posting for the duration of the
deployment.
3) A licensee may not knowingly
contact the military chain of command of a consumer who is a member
of the military in an effort to collect on a loan.
b) Prohibited acts. A licensee
may not commit, or have committed on behalf of the licensee, any of
the following acts:
1) Threatening to use or using
the criminal process in this or any other state to collect on a
loan.
2) Threatening to take any
action against a consumer that is prohibited by this Act or making
any misleading or deceptive statements regarding the loan or any
consequences thereof.
3) Including any of the
following provisions in loan documents:
A) a confession of judgment
clause;
B) a waiver of the right to a
jury trial, if applicable, in any action brought by or against a
consumer, unless the waiver is included in an arbitration clause
allowed under subparagraph (3)(C) of this paragraph;
C) a mandatory arbitration
clause that is oppressive, unfair, unconscionable, or substantially
in derogation of the rights of consumers; or
D) a provision in which the
consumer agrees not to assert any claim or defense arising out of
the contract.
4) Collecting treble damages on
an amount owing from a loan.
c) If the finance charge of the
loan exceeds an annual percentage rate of 36%, the licensee shall
not accept any of the following:
1) one or more checks dated on
the date written with the agreement to hold them for a period of
days before deposit or presentment, or one or more checks dated
subsequent to the date written with an agreement to hold them for
deposit; or
2) one or more authorizations to
debit a consumer's bank account; or
3) an interest in a consumer's
wages, including, but not limited to, a wage assignment. |