 Originally a Frontier statement said that a fiber-optic cable had
been cut at approximately 9 a.m. Thursday, but that wasn't the case.
A representative for Frontier Communications reported that the
actual culprit for the downed service was a hardware failure in the
company's McLean County office.The hardware has a backup but it
did not take over after the failure. The company says they are
checking into why the backup did not do its job.
The 911 service was partially disrupted in various communities.
The Logan County 911 service backup system worked as planned and all
emergency calls were handled as received.
In all, parts of Logan, McLean and Woodford counties were among
an eight-county region affected. All phone systems were back up and
running by noon yesterday.
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