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Tim Connaghan, who runs the International University for Santa Claus in Riverside, Calif., conducts an annual survey among the 500 Santas he employs. The economy has become such a big issue that Connaghan asked them for advice on how to handle some of the questions kids were asking about unemployed parents or having to move. "Let's all hope your dad will find a new job, or you will get into a new home," is one recommended response. "Acknowledge the problem, give them a positive response and say, 'Santa loves you, too. Maybe I could get something special for you,'" said Connaghan. "It's that quick, usually. But the hope is that when the child leaves, he feels a little better." Connaghan recalled the night he and other Santas took some needy children shopping. One boy wanted to buy toilet paper because his mother was taking napkins and paper towels from a fast food restaurant for toilet paper. "He wanted to buy her real toilet paper -- a common, everyday item that we all take for granted," Connaghan said. "And this child is thinking this is a Christmas gift." Holden has had children ask for things like heat at home. He'll tell the child Santa will do what he can, then try to let the parents know about agencies that might help. One child returned a year later and "said she wanted to thank Santa for getting her some help when they didn't have food or a place to stay." Someone had overheard the conversation with Santa and helped the family. "There's more to being a Santa Claus than you think there is," Holden said. "You don't just go
'ho, ho, ho,' pat them on the back of the head and send them on their way. You get involved with them. ... You just make sure they feel loved and they feel special when they leave your lap." ___ Online: http://www.santaclausschool.com/
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