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While Ford said it moved quickly to fix the cruise control problem, Clarence Ditlow, executive director of the Center for Auto Safety, a consumer group, accused the company of knowing about the issue since 2005, but failing to take action until the government began its investigation. Some Ford dealers had told the company that cruise control cables were damaged during 2004 recall repairs, but Ford did not know until recently that the damage could cause throttles to stick, Zwiebel said. The Escape has been one of Ford's most popular vehicles since it went on sale in 2000. More than 2.1 million have been sold. It was the top-selling small SUV in the country in three of the four years covered by the recall. The latest recall affects 421,000 Escapes in the U.S. The rest are in Canada, Mexico, Europe, Asia and some smaller markets. Recalls can often be signs of quality problems in cars, especially if there are several during the first model year. Both recalls of the 2013 Escape, which just arrived in showrooms in June, occurred in the same week earlier this month. Ford CEO Alan Mulally told reporters Wednesday that the company quickly recalled the 2013 Escape to take care of customers. "I wouldn't characterize it at all as a more fundamental issue in the quality," he said.
Two recalls in one week are unusual, but more likely a coincidence than a sign of quality problems, Ditlow said. He questions a vehicle's quality if it has three recalls in a year.
[Associated
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