New service hours for Social Security offices
9 a.m.-3
p.m. Monday-Friday
Closed
Wednesday afternoons next year
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[November
10, 2012]
SPRINGFIELD -- Effective Nov.
19, Illinois Social Security offices will be open to the public
Monday through Friday from 9 a.m. to 3 p.m. -- a reduction of 30
minutes each weekday. In addition, beginning Jan. 2, offices will
close to the public at noon every Wednesday.
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While agency employees will continue to work their regular hours,
this shorter public window will allow them to complete face-to-face
interviews and process claims work without incurring the cost of
overtime. The significantly reduced funding provided by Congress
under the continuing resolution for the first six months of the
fiscal year makes it impossible for the agency to provide the
overtime needed to handle service to the public as it has done in
the past.
In addition, on Nov. 23, the day after Thanksgiving, all Social
Security field offices will be closed to the public. As the agency
did last year, employees working that day will focus on reducing
backlogged workloads.
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Most Social Security services do not require a visit to a local office. Many
services, including applying for retirement, disability or Medicare benefits,
signing up for direct deposit, replacing a Medicare card, obtaining a
proof-of-income letter, or informing the agency of a change of address or
telephone number, are conveniently available at
www.socialsecurity.gov or by
dialing a toll-free number, 1-800-772-1213. People who are deaf or hard of
hearing may call a TTY number, 1-800-325-0778. Many of the online services also
are available in Spanish at
www.segurosocial.gov.
[Text from file received from the
Social Security office in
Springfield]
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