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            We need to remember that stress doesn't 
            result just from a negative situation -- it's the interplay of 
            several variables that determines what happens to a person or family 
            when problems come along. Variables include the hardships associated 
            with the situation, how it's perceived, inner resources and coping 
            capacities of the person or family, and external resources that can 
            be mobilized. 
             "The family's perception of an event 
            is a powerful, if not the most powerful, variable in explaining 
            family stress," says Pauline Boss, family stress researcher with the 
            University of Minnesota.  
            When we get information from any of 
            our senses, we "perceive" it. That means we interpret, define, make 
            inferences and draw conclusions, says Ron Pitzer, family sociologist 
            with the University of Minnesota Extension Service. Pitzer says, 
            "Whether a stressor is real or not, the body's response is always 
            real."  
            He used an example of a woman who 
            found an "official-looking" bank letter in the morning mail. She 
            said to her husband: "Ed, we're overdrawn. Could I have forgotten to 
            record a check? How could that have happened? Did I make a mistake 
            in subtracting?"  
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            The woman was very 
            upset, but her husband opened the letter and found only a notice of 
            a small bookkeeping error on the bank's part. The couple was 
            actually being credited for $8.73.  
            "The interpretation, although 
            incorrect, was real in its consequences," Pitzer said. "If you've 
            ever been frightened by a rubber snake that you thought was real, 
            you've experienced the consequences of a false perception." 
             
            An important step in solving 
            problems and eliminating stressors is carefully defining the 
            problem, Pitzer says. "Can you recognize overreactions, faulty 
            assumptions and taken-for-granteds growing out of your values or 
            experiences?" he asks. "Just talking out your worries with someone 
            often makes you more aware of such matters."  
            And there's an interpretation step 
            in every instance of communication. "Check out your interpretation 
            with the other person before responding or acting," Pitzer says. "It 
            takes only a few seconds to ask, 'Do you mean?' or 'Do I correctly 
            understand you to be saying?'"  
            [University of 
            Minnesota Extension Service] 
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