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            For Ed Jacoby, director of the New York 
            State Emergency Management Office, it meant a quick trip home on an 
            F-16 combat jet. The other directors were pretty much stranded in 
            Montana, cell phone batteries fading, wondering whether their states 
            too might suffer a terrorist attack as they sat in what must have 
            seemed America’s remotest location. 
            
            The war on terrorism places key 
            elements of the nation’s defense in the hands of people like Jacoby. 
            His counterparts in Illinois include people like Matt Bettenhausen, 
            state homeland security director; Mike Chamness, director of the 
            Illinois Emergency Management Agency; and Cortez Trotter, Mayor 
            Daley’s point man for disaster response. If an attack occurs and 
            local police, fire and emergency medical personnel rush to the 
            scene, it is city and state emergency managers who marshal backup 
            support from such sources as neighboring fire departments, state 
            police, the National Guard and state public health authorities.
             
            
            Almost by definition, disaster scenes 
            turn chaotic, not only from the direct cause of the damage — be it 
            terrorist or tornado — but in the aftermath, with the sudden flood 
            of emergency response personnel, volunteers and donations from 
            surrounding areas. State and local emergency managers bring order to 
            that chaos. 
            
            It was awkward, to say the least, to 
            have senior leadership of America’s homeland defense meeting in 
            Montana when America was attacked. But that situation illustrates 
            some important points about the new kind of war Americans have been 
            forced to wage. 
            
            Not since the Civil War have states 
            assumed significant responsibility for defending America on our own 
            soil. Back then, defense was organized around state militias. Today, 
            states have largely ceded that defense authority to federal military 
            and intelligence agencies, lavishly funded to develop the newest 
            technologies and recruit the best and brightest talent. Until a year 
            ago, domestic security was equated almost entirely with fighting 
            crime and preparing for floods, earthquakes and the like. 
            
            Illinois is an interesting exception 
            because Gov. George Ryan showed unusual prescience. Sixteen months 
            before Sept. 11, Ryan created the Illinois Terrorism Task Force. 
            Terrorist disaster planning and exercises were already under way. 
            Likewise, Mayor Daley long ago invested substantially in a new 
            emergency communications center, routinely visited by foreign 
            dignitaries looking for the state of the art in emergency response. 
            
            But in Illinois and other states 
            nationwide, state emergency preparedness has always been a low 
            budget priority, and things have barely improved since Sept. 11. The 
            economic slowdown had an especially damaging effect on state 
            budgets. 
            
              
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            Fully nine months after Sept. 11, South 
            Carolina’s newly appointed domestic security director, a retired 
            Army general, told the New York Times that state homeland security 
            authorities "are committed but they are broke." 
            
            "All of us homeland security advisers 
            talk to each other, and all of us are strapped," he said. 
            
            Technology has given America’s armed 
            forces overwhelming advantages over enemies overseas. Think of 
            night-vision goggles, laser-guided bombs and pilotless aircraft. 
            Here in our backyard, however, technologies that many of us in the 
            private sector take for granted are wistfully only dreamed of by 
            emergency management professionals.  
            
            Last spring, Illinois safety officials 
            asked the National Emergency Management Association to survey the 50 
            state emergency management agencies to gauge their use of the 
            Internet as a communications and management tool. A major role of 
            emergency managers is coordination and communication with other 
            agencies and levels of government. They must also tell the public 
            what to do in an emergency and help coordinate volunteers and 
            donations. The Internet seems a logical — indeed invaluable — tool 
            for that kind of information management. 
            
            The survey’s findings? Though they 
            generally can e-mail one another individually, there was little or 
            no actual online capability to manage emergency response assets such 
            as fire hose, syringes, blood donors, bottled water, emergency 
            medical personnel, volunteers, donated goods or antibiotics. 
             
            
            That is only one application of defense 
            technology that is underutilized. State and local emergency 
            management agencies — too often noticed only after a disaster — have 
            long suffered from benign neglect.  
            
            Congress this month wrestles with the 
            intricacies of how a new federal Department of Homeland Security 
            will be structured. Limitless congressional attention is focused on 
            the new department’s hiring policies and whether agencies such as 
            the Coast Guard belong under its wing.  
            Those issues 
            are important. But if a disaster strikes Springfield, it will be 
            Springfield firefighters, police, medical technicians and emergency 
            managers who will be the heroes of our own homeland’s security. 
            Let’s give them the tools so they can do their jobs. 
            
            [Stephen Meade] 
            Stephen 
            Meade is chief executive officer of 2Xchange, a Chicago company 
            whose products include software for state and local emergency 
            response. His e-mail address is
            
            Stephen_Meade@2xchange.com. 
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